Shipping, Start to Finish
Order Processing
Orders are released for shipping within 24 hours.
Shipping Confirmation
Ship day means a confirmation email with tracking.
"Pre-Transit" status: Normal for a day or two after your label prints. Your package is on its way to the carrier. Not stuck.
Delivery Times After Shipping
- Regular shipping: 3-5 business days after your order ships.
- Speed can also depend on location and carrier load.
Common Questions
"My order still says 'Pre-Transit' after 3 days."
Reach out. A day or two is normal. Longer than that, let's look into it.
"I need my gear by a specific date."
Email us before or right after ordering. We'll do what we can for time-sensitive requests.
Tracking your order: See "How can I track my order?" or the link in your confirmation email.