What happens after I submit a return or exchange?

Your Return, Step by Step

See our Returns & Exchanges page for an overview.

Step 1: Email Us

Email au.support@storellisports.com with your order number and what you'd like to do (return or exchange).

Step 2: We Confirm Next Steps

We'll reply with instructions specific to your order.

Step 3: Your Resolution

Exchange: We ship your replacement once your return is received and checked.

Refund: Processed once we've received and inspected your return.

Need a Status Update?

Email au.support@storellisports.com with your order number and we'll check on it.